Cancellation and Refund Policy

Refund & Exchange Policy

At Igma Trends, we value your satisfaction and want you to feel confident with every purchase.

Exchanges

• We gladly offer exchanges for defective products or size-related issues.

• If you encounter a defect or need a size exchange, please contact us within 15 days of receiving your product.

• Our team will assist you in exchanging it for the correct item or size at no additional cost.

Refunds

• If you would like to request a refund instead of an exchange, please email us at support@igmatrends.com using the same email address you used to place your order.

• Refund requests must be made within 15 days of receiving the product.

• Once approved, refunds will be processed back to your original method of payment.

Conditions

• Items must be unused, unworn, and in their original packaging (except in cases of defect).

• Shipping charges, if any, are non-refundable.

• We reserve the right to refuse returns that do not meet our policy conditions.